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When I add something to my basket, it is not there when I view my basket! / I go to checkout and it tells me I have no items in my basket!

The Beadsnbobs website uses something called Session Cookies to maintain what you have in your basket.  Don't worry, these are not like normal cookies, there will be nothing stored on your computer, but these are essential if you are to be able to add to your basket and proceed through checkout

You can enable Session Cookies through the options in your browser.  Each browser works differently so you may need to consult the help to find out how to do this.

Other Problems

If you have come across any other problem whilst using this site, please email us at beads@Beadsnbobs.co.uk and we will do our best to assist you as soon as possible.

Thanks for visiting